Enterprise Content Management
The focus is on the design and acceptance of digital work systems. Digital technologies are used to automate processes and tasks, changing the way people work. In this project focus, we investigate how digital technologies change different work systems (e.g. software development, financial consulting, recruitment, etc.) and which aspects promote or hinder the acceptance of digital work systems.
The results of the chair on “Enterprise Content Management” were published in various articles in scientific journals or presented at conferences. The main contributions include:
- Information quality, user satisfaction, and the manifestation of workarounds: a qualitative and quantitative study of enterprise content management system users, in European Journal of Information Systems(EJIS) (26:4), 333-360,
- Enterprise Content Management, in Business & Information Systems Engineering(BISE) (5:6), p. 449-452,
- The Challenge of Enterprise Social Networking (Non-)Use at Work: A Case Study of How to Positively Influence Employees’ Enterprise Social Networking Acceptance, in Proceedings of the Computer Supported Cooperative Work(CSCW), Portland, Oregon, USA