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Technology Acceptance and Use

The research work of the chair focuses on the acceptance and use of digital technologies in working and living environments. Different innovations are to be researched with regard to their acceptance and their effects on individual attitudes and behaviours. The focus is on questions of acceptance and use of digital technologies both in companies and for private purposes.

Besides the design of digital working and living environments, digital transformation and thus the successful management of IT-related changes is one of the success factors of digitization. The research work of the chair therefore focuses on dynamic models and processes to promote the acceptance of changes in working and living environments. These findings are also part of the Master Lecture “Digital Change Management“.

The results of the chair on “Technology acceptance and use” have been published in various articles in scientific journals or presented at conferences. The main contributions include:

  • Information quality, user satisfaction, and the manifestation of workarounds: a qualitative and quantitative study of enterprise content management system users, in European Journal of Information Systems (EJIS) (26:4), 333-360,
  • Work routines as an object of resistance during information systems implementations: Theoretical foundation and empirical evidence, in European Journal of Information Systems (EJIS) 25:4, pp.317-343,
  • User Personality and Resistance to Mandatory Information Systems in Organizations: A Theoretical Model and Empirical Test of Dispositional Resistance to Change, in Journal of Information Technology 31:1, 67-82,