Researchers from the Schöller Endowed Chair of Information Systems presented three papers at the ACM SIGMIS Computers and People Research (CPR) Conference, contributing to current discussions on artificial intelligence, digital transformation, and the future of work.
The presented research addressed different perspectives on how digital technologies and AI reshape work, organizations, and society.
In the paper GenAI and the Transformation of Cognitive Production: A Regime Perspective, Kian Schmalenbach analyzes how generative AI reorganizes cognitive work itself. The paper introduces the concept of “cognitive Taylorism” to describe how generative AI infrastructures increasingly embed routine expertise into technical systems, thereby reshaping organizational structures, authority, accountability, and professional development.
A second paper, What’s the IT in IT Identity? Towards a Conceptualization of Information Technology for IT Identity Research, authored by Bastian Brechtelsbauer, Tim-Julian Schwehn, and Sven Laumer, develops a conceptual foundation for IT identity research. Building on categorization theory, the paper differentiates between multiple levels of IT and discusses how these distinctions can improve the understanding of users’ relationships with digital technologies.
The third paper, Artificial Intelligence and Divergent Fairness Perceptions: Implications from the Video Assistant Referee in Football, by Sven Laumer, examines how AI-enabled information systems can simultaneously be perceived as fair and unfair by different stakeholders. Using the Video Assistant Referee (VAR) in professional football as an empirical context, the study conceptualizes AI fairness as a relational and socio-technical phenomenon emerging from interactions between interconnected work systems.
Together, the three contributions highlight how AI and digital technologies affect not only efficiency and productivity, but also fairness perceptions, professional identities, expertise, and the organization of work.
The ACM SIGMIS CPR conference is an established international venue for research on the interaction between information technologies, organizations, and people.